Designing and implementing sustainable acute care telemedicine programmes (webinar 3 in a series of 3)

Mayo Clinic, United States

Dr Jennifer Fang, MD, MS, FAAP

Medical Director, Tele-Neonatology Program

• Consultant, Division of Neonatal Medicine, Mayo Clinic, Rochester, MN
• Assistant Professor of Pediatrics, Mayo Clinic College of Medicine and Science
• Medical Director, Teleneonatology Program
• Medical Director, Neonatal Transport
• Vice-Chair of Quality, Division of Neonatal Medicine
• Executive Committee Member, American Academy of Pediatrics Section on Telehealth Care
• Global Steering Committee Member, Telehealth Special Interest Group, International Hospital Federation

Dr Fang received her medical degree from the Mayo Clinic School of Medicine and completed her pediatric residency at Lucile Packard Children’s Hospital at Stanford University. She completed her fellowship training in neonatal-perinatal medicine at Mayo Clinic. Dr Fang also holds a master’s degree in the Science of Health Care Delivery from Arizona State University.

Dr Fang is an Assistant Professor of Pediatrics. She serves as the Medical Director of Mayo Clinic’s Teleneonatology Program, which serves 19 community hospitals in a two-state region. She has published extensively on teleneonatology and is frequently invited to share her expertise nationally and internationally. Dr Fang serves on the American Academy of Pediatrics Section on Telehealth Care Executive Committee and the International Hospital Federation Global Steering Committee for Telehealth.

Mayo Clinic, United States

Beth Kreofsky, MBA

Assistant Professor of Healthcare Administration, and Operations Manager, Tele-Neonatology Program

Ms Beth Kreofsky is an Assistant Professor in Healthcare Administration and an Operations Manager within the Mayo Clinic Children’s Center supporting the Teleneonatology Program, Division of Neonatal Medicine and Division of Pediatric Critical Care Medicine in Rochester, Minnesota. She graduated from Cardinal Stritch University in Milwaukee, Wisconsin, with a Bachelor of Science in Strategic Management of Information Systems and received her Master of Business Administration from St Mary’s University of Minnesota.

Ms Kreofsky serves as the administrative partner to the Teleneonatology Medical Director and manages the sustainability and growth of the programme that now serves 19 community hospitals and emergency departments in the region. Over the past 5 years, she has worked on the development of implementation, support, and education models for acute care telemedicine. Ms Kreofsky has over 20 years of experience in healthcare which includes clinical process experimentation, project management, product management, and systems innovation.

Charité – Universitätsmedizin Berlin

Dr Björn Weiss

Anaesthesiology and Intensive Care Consultant

After obtaining his medical degree from Philipps-University in Marburg, Dr Weiss completed his clinical training at Charité between 2009 and 2016.

Dr Weiss’ research focus lies on virtual care and sedation in the ICU as well as quality improvement in intensive care medicine. He was co-coordinator of the German Guidelines on Sedation, Analgesia and Delirium, part of the ESA-advisory board for the delirium guideline and several other guideline panels.

Dr Weiss is immediate past chair of the NEXT committee of the European Society of Intensive Care Medicine (ESICM) and nominated part of the Covid-19 Intensive Care Group of the Robert-Koch-Institute (COVRIIN). He currently coordinates the tele-ICU at Charité with more than 40 remote sites in worldwide locations.

Hospital & Health Systems (EMEA), Teladoc Health

Ed Percy

Vice President

Ed is the Vice President leading the Teladoc Health business for Hospitals and Health Systems in Europe, the Middle East and Africa.

Teladoc Health is the leading Telemedicine business in the world, virtualising care in many countries around the globe, notably in stroke, critical care, neonatal care and behavioural health. The transformational nature of virtual care has great significance for patients, clinicians and health systems. Across this extensive territory Ed uses his network and deep knowledge of healthcare to advance the transformation agenda.