Driving quality in resource-limited settings: Leadership, KPIs, and accreditation (Webinar)

Date:  2 October 2025
Host:  IHF

In low-resource and vulnerable settings, hospitals face a convergence of crises that hinder their ability to deliver safe, high-quality care. They grapple with critical shortages of healthcare workersb and difficulties in retaining staff, as well as chronic funding gaps that constrain infrastructure and supplies. Despite these challenges, there are growing opportunities to transform the quality of healthcare delivery.

Join us for an insightful discussion, hosted by the Aga Khan Development Network, on the critical role of patient-centered care in fostering better outcomes and how accreditation frameworks can support continuous quality improvement in low-resource and vulnerable settings. Hospital and healthcare leaders will share their experiences on how leadership and clinical governance can drive improvements in quality and patient safety.

Sign up and join the webinar on 2 October at 2:00pm to learn more!

Chair and Speakers

Dr. Adolfo Llinás Volpe

Fundación Santa Fe de Bogotá, Colombia

Dr Adolfo Llinás Volpe

Chief Medical Officer

Adolfo Llinás, is Chief Medical Officer at Fundación Santa Fe de Bogotá, a staff member of the Adult Reconstructive Surgery Section of the Department of...

Apollo Hospitals Group

Dr Karan Thakur

Group Vice President for Corporate Affairs & Sustainability

Dr Karan Thakur is a seasoned healthcare administrator with wide-ranging experience in the field of healthcare policy, hospital operations, projects, health communications and healthcare sustainability....

Apollo Hospitals Group

Dr Karan Thakur

Group Vice President for Corporate Affairs & Sustainability

Dr Karan Thakur is a seasoned healthcare administrator with wide-ranging experience in the field of healthcare policy, hospital operations, projects, health communications and healthcare sustainability. He has held various leadership roles at the Apollo Hospitals in India and is currently the Group Vice President for Corporate Affairs & Sustainability. He was previously a technical consultant on climate and health to the Asian Development Bank (ADB).

He is a leading advocate internationally for reducing the health sector's impact on the climate crisis and making sustainability a central pillar in the health delivery model. He has worked extensively to create awareness on the impact climate change is having on human health.

Dr Thakur is an alumnus of the Harvard T.H. Chan School of Public Health, Manchester Business School, University of Manchester, Indian Institute of Management, Bangalore and National Law University, New Delhi. He was the 2022 Global Fellow from India for the Eisenhower Fellowships, and the 2024 Chevening Gurukul Fellow for Leadership & Excellence at the University of Oxford.

PharmAccess Foundation

Aafke de Graaff

Director Quality

As Director Quality at the PharmAccess Foundation, de Graaff is responsible for the strategic development of SafeCare, including digital innovations and partnerships. SafeCare comprises of internationally (IEEA) accredited standards, digital tools and a stepwise certification approach to improve the quality of care in healthcare facilities, tailor-made for the realities of resource-limited settings. Currently, impacting 36 partners in 25 countries with a reach of over 9,000 facilities and more than 7 million patients per month. SafeCare is implemented by private healthcare provider networks, such as the Christian Healthcare Association of Ghana, and with local or national governments in the likes of Kenya, Zanzibar, Nigeria and Ghana. De Graaff holds a degree in Movement Sciences and a Medicine degree at the University of Amsterdam, specialized in Internal Medicine and Intensive Care Medicine and served at several medical and political boards. 

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