Jean Courtney

Executive Vice President and Chief Operating Officer

The Joint Commission Enterprise

Jean Courtney currently serves as the Executive Vice President and Chief Operating Officer for The Joint Commission Enterprise. In this role, she is responsible for coordinating strategic initiatives and operating activities, overseeing Joint Commission Resources (JCR) and Joint Commission International (JCI) product and service delivery, and directing business development and marketing for The Joint Commission enterprise. Previously, Ms. Courtney served as the Interim President and Chief Executive Officer and Chief Operating Officer for Joint Commission Resources and Joint Commission International. JCR and JCI are not-for-profit organizations working to improve health care quality and patient safety in over 70 countries around the world. JCI is leading health care improvement worldwide through its work with The Joint Commission, through development of international standards for quality and safety and international patient safety goals, and by offering domestic and international consulting, international accreditation, education, publications, Continuous Service Readiness®, and software. Ms. Courtney has more than 35 years of health care, financial, strategic, and operational management experience. Earlier, Ms. Courtney served as Chief of Staff and Chief Financial Officer for JCR and JCI. In addition, she has worked as a Senior Manager in the health care consulting practice for E&Y in Chicago, Illinois; as a Corporate Finance Projects Manager and Senior Internal Auditor for Henry Ford Health System in Detroit, Michigan; and as a Staff Accountant for Pannell Kerr Foster, Certified Public Accountants in Detroit, Michigan.